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Forum Discussion
question about pro support
I'm considering the pro support extended warranty for my RAX120, being fairly tech savvy the additional cost of the telephone support option is unappealing, making the additional years hardware warra...
bobsbusiness84 wrote:
What I can't get my head around is how the conversation will work if in 2 years time I'm having strange hardware issues but I have no phone support coverage, because as we all know a technical conversation is usually of any potential RMA situation.
Hardware warranties depend on where you are.Some countries have more consumer friendly laws than the USA. But officially they run for a year. So after two years, you will need something else.
Does paid for support via Gearhead cover extended hardware support?
Ask them?
Good luck reading the NETGEAR Terms and Conditions | NETGEAR-
Of course, this place is free and will support things that date back to the 20th century. One of those turned up here yesterday.