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Forum Discussion
R6700AX Suddenly stopped working
It worked fine for almost a year and suddenly stopped working today. Only the amber/red light on the left is on. The app says "We can't find your Nighthawk. I have tried unplugging, resetting, and reconnecting on the app but nothing worked.
Please help! Thank you!
1 Reply
yolandaa wrote:
It worked fine for almost a year and suddenly stopped working today. Only the amber/red light on the left is on.
If that is the Power LED, you have a problem.
It should be white.
According to the manual:
Blinking amber. The router is not ready, firmware is upgrading, or the Reset
button was pressed.If the LED isn't blinking, the firmware is corrupt. Fixable but not straightforward.
There is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
