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Forum Discussion

SMB2020's avatar
SMB2020
Aspirant
Apr 21, 2020

R7850

Purchased Nighthawk Model R7850 X6 AC3000 Tri-Band WiFi Router from Sam's Club & downloaded app to set up, but cannot get beyond a certain spot as it says cannot identity device. Had my ISP come & th...
SMB2020's avatar
SMB2020
Aspirant
Apr 21, 2020

I apologize for not being very tech savvy, but all is I can really tell you is we have fiber thru our electric coop so I'm guessing I am using their modem. And, don't really know what firmware is?

plemans's avatar
plemans
Guru - Experienced User
Apr 21, 2020

whats the model number on the box its hooked to?