NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Melinda96
May 28, 2021Aspirant
r8000
I have the nighthawk r8000. I got a new phone(iPhone 12 Pro Max) and have been trying to sign back in on my app it will not let me tells me that my info doesn't match. I've gotten on my laptop and went to the routerlogin and it also tells me that my security answers do not match and I know that they are right but it still won't let me do anything. Im in need of help and my 90 days complimentary have run out. Any help would be greatly appreciated! Thanks in advance.
2 Replies
Sort By
- Christian_RNETGEAR Employee Retired
Hello Melinda96,
May you send me a private message with your email address and router serial number.
Thanks,
Christian
- Melinda96AspirantChristian thanks but I paid the $90 to speak with a netgear tech