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Retired_Member's avatar
Retired_Member
Nov 26, 2021

RAX-120: android devices fail to obtain IP address

Hello, I Just purchased the RAX-120, set it up, all my home devices connected just fine. I went to device manager, renamed a few (including the device which now fails to connect ), a hour later th...
Retired_Member's avatar
Retired_Member
Nov 26, 2021

Some more information:

 

Router Firmware Version V1.2.3.28

 

The android device in question is using a randomized mac address by default. I've turned this off to use the actual device hardware mac address to rule this out as an issue.

 

All other devices, from iOS to macOS to nest thermostats to myq garage door openers work just fine with this router.

 

Also, if i plug in my Netgear R7400 then the android device is able to get to obtain an ip address just fine. 

 

I wonder if the issue is related to bug fix #2 on this firmware release:

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/New-RAXE500-Firmware-Version-1-0-8-70-Released/m-p/2159491#M22366