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Forum Discussion

Redflagdan's avatar
Redflagdan
Tutor
Aug 29, 2019

RAX 120 authentication issues

For some reason after a period of several hours any device that trys to logon into my wireless system gets an authenication error, the password is invalid.  My firmware is V1.0.1.90.   I have tried t...
DanielDeep360's avatar
DanielDeep360
Initiate
Nov 30, 2019

Same problem here, i just bought the RAX35 on black friday and since installing its been a headache. once connected it worked lke a charm. but if i leave my house and come back  darn thing wont let me rejoin the network even if i have my devices set to autojoin, it will then proseed

to tell me that i have the wrong password for the router, wich i wrote down by the way.

im really considering returning this product.

it was supposed to resolve issues adn its causing more.

 

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 02, 2019

    Hello DanielDeep360, 

     

    Welcome to the community! Would you mind providing me with the firmware version your router is currently on? I have included the release notes of the latest firmware version below. Also, does the issue occur on all wireless devices in your home or only to a few? 

     

    https://kb.netgear.com/000061320/RAX35-Firmware-Version-1-0-3-62

     

    I would also suggest that you start a new topic with your model number and the issue(s) you're experiencing as you have commented on a community thread that is relating to a RAX120. 

     

    Best,

    Christian 

    • Jghacker's avatar
      Jghacker
      Initiate
      Jan 29, 2020
      Same problem came up again after installing most current firmware a few days ago. Having to reboot to allow the defined WPA2 password to log into Wi-Fi. I am definitely disabling auto-updates. Can’t trust firmware releases anymore. As I am standing here rebooting the router for the 5th time in 3 days, no I don’t have the firmware version number. It’s whatever was available as most current earlier this afternoon when I checked to see if a newer fix was released.

      This is **bleep** and Netgear, you know it. We aren’t your beta testers. We paid a lot for this router.
      • vlxiim's avatar
        vlxiim
        Tutor
        Jan 30, 2020

        I too am having issues. My router did an auto update to the newest firmware and I'm having connection issues. I'm finding my Wi-Fi devices are connected but I have no communication or Internet. Restarting the router solves this problem. I am not happy that Netgear keep putting bugs in there firmware. Hay Netgear I thought you guys do this kind of network stuff? I going to take it off auto update and put the old hot fix back in. Get with it Netgear.