NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Redflagdan
Aug 29, 2019Tutor
RAX 120 authentication issues
For some reason after a period of several hours any device that trys to logon into my wireless system gets an authenication error, the password is invalid. My firmware is V1.0.1.90. I have tried t...
DanielDeep360
Nov 30, 2019Initiate
Same problem here, i just bought the RAX35 on black friday and since installing its been a headache. once connected it worked lke a charm. but if i leave my house and come back darn thing wont let me rejoin the network even if i have my devices set to autojoin, it will then proseed
to tell me that i have the wrong password for the router, wich i wrote down by the way.
im really considering returning this product.
it was supposed to resolve issues adn its causing more.
Christian_R
Dec 02, 2019NETGEAR Employee Retired
Hello DanielDeep360,
Welcome to the community! Would you mind providing me with the firmware version your router is currently on? I have included the release notes of the latest firmware version below. Also, does the issue occur on all wireless devices in your home or only to a few?
https://kb.netgear.com/000061320/RAX35-Firmware-Version-1-0-3-62
I would also suggest that you start a new topic with your model number and the issue(s) you're experiencing as you have commented on a community thread that is relating to a RAX120.
Best,
Christian
- JghackerJan 29, 2020InitiateSame problem came up again after installing most current firmware a few days ago. Having to reboot to allow the defined WPA2 password to log into Wi-Fi. I am definitely disabling auto-updates. Can’t trust firmware releases anymore. As I am standing here rebooting the router for the 5th time in 3 days, no I don’t have the firmware version number. It’s whatever was available as most current earlier this afternoon when I checked to see if a newer fix was released.
This is **bleep** and Netgear, you know it. We aren’t your beta testers. We paid a lot for this router.- vlxiimJan 30, 2020Tutor
I too am having issues. My router did an auto update to the newest firmware and I'm having connection issues. I'm finding my Wi-Fi devices are connected but I have no communication or Internet. Restarting the router solves this problem. I am not happy that Netgear keep putting bugs in there firmware. Hay Netgear I thought you guys do this kind of network stuff? I going to take it off auto update and put the old hot fix back in. Get with it Netgear.
- KillhippieJan 31, 2020Prodigy
No issues here, tbh letting it auto update is not the best thing to do, manually update then factor reset. You have to remember these are bleeding edge routers, so a factory reset is really worth it. I would suggest turning auto update off too, and check once a week manually. Also dont update using the Nighhawk app, as some have had issues that way, its best to update via the GUI though a wired connection. My routers been up since the release of 1.0.1.114 and I'm not seeing the issues you have, the only thing I can think of is I factory reset the router. Rebooting it is not enough. Hope that helps.