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Forum Discussion

RAX120USER's avatar
RAX120USER
Tutor
May 26, 2020

RAX 120 disconnected from internet

Hi All,   Hopefully that I am not the only person who has this issue. I use an NBN FTTP fibre network from my ISP, and the NBN box (the fibre network connected to my unit. In Australia, it is call...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 02, 2020

Hello Nighthawk AX Community, 

 

Have you had a chance to perform a factory reset after the recent firmware update? 

 

Christian 

DarkHoplite's avatar
DarkHoplite
Tutor
Jun 02, 2020

I have reset the router and did reinstalled the latest firmware, I will report back on Friday 5th June with an update.

 

kind regards

Dark

  • DarkHoplite's avatar
    DarkHoplite
    Tutor
    Jun 05, 2020

    Router appears to be stable after fresh install. However Lan speeds seem capped at around 350mbs and wifi around 500mbs.

     

    I have a 1gig internet speed plan.

    • RAX120USER's avatar
      RAX120USER
      Tutor
      Jun 05, 2020

      please wait for about at least 3 days before the reporting, because usually it takes about 1 day or 2 to disconnect from internet.

      hopefully that it just like what you said which is that a reset can be helpful with the latest version.

      For me, i flash the 118 version back, and all good till now.