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tadswana's avatar
tadswana
Guide
Oct 26, 2020
Solved

RAX 120 Router Firmware Version V1.0.2.136 Connectivity

Hi all,   Been searching through this forum and been onto tech support, it looks like a common issue. My experience has been Wifi devices losing internet (but staying connected), however ethernet d...
  • Newfiedrool's avatar
    Newfiedrool
    Oct 27, 2020

    Thanks for the update, fingers crossed it's ok now.

tadswana's avatar
tadswana
Guide
Oct 27, 2020
Newfiedrool wrote:

Try not to do 30.30.30, this is not needed with modern routers and could do more harm than good.

please try this, reset router so all settings are default, reinstall .136 over the top. Do not interrupt the install and do not use a saved config.

then perform another factory reset and then set the router up as new. 

do not use HT160 in the WiFi settings, if you are this can cause devices to drop.

Thankyou for the response, the 30.30.30 was recommended by tech support, however I found it didn't do anything!

 

I reinstalled .136 over the top manually, and then did a factory reset and setup as new (with smart connect on) with combined 2.4/5Ghz networks, it seems stable however will monitor over the next 24h and report outcome. 

 

Thanks again. 

Newfiedrool's avatar
Newfiedrool
Virtuoso
Oct 27, 2020

Thanks for the update, fingers crossed it's ok now.

  • tadswana's avatar
    tadswana
    Guide
    Oct 27, 2020

    Yep, 24h in and fully stable - there must be an issue with the web update I think, I will make sure the auto update is off.

     

    That was my last attempt, had already prepared the return slip with Amazon, so just in time! Other than that issue, the RAX120 is amazing and exceeds all my needs to fully cover my home and garden plus 30 devices. Let's hope Netgear work on this issue, as lots of people are experiencing it.