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Forum Discussion
Mandrew373
Sep 05, 2024Aspirant
RAX 120 Slow Download speeds
I have been having an ongoing issue with download speeds on my RAX 120. I factory reset the modem already, firmware is up to date, QOS is turned off. For about a day I got normal download speeds(usual...
- Sep 05, 2024Welp, I feel like an idiot now. I replaced the Ethernet cable that ran from the modem to the router and my speeds are running consistently around 660mbps. Been that way for a few hours now.
Mandrew373
Sep 05, 2024Aspirant
Firmware version is v1.2.9.52
Modem is a netgear cm1000v2
Yes, I am using the yellow WAN port.
The speed issues occur across every device I have connected to WiFi.
I have tested with all those things turned off and the results are the same.
Modem is a netgear cm1000v2
Yes, I am using the yellow WAN port.
The speed issues occur across every device I have connected to WiFi.
I have tested with all those things turned off and the results are the same.
FURRYe38
Sep 05, 2024Guru
Same happens for ethernet connected devices?
What channel configurations are currently set on the router?
Is Smart Connect enabled or disabled?
Please detail the current settings seen under Advanced tab/Advanced Settings/Wireless Settings.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
- Mandrew373Sep 05, 2024Aspirant
Here are the event logs: [admin login] from source 192.168.1.32, Thursday, September 05, 2024 12:54:46
[admin login] from source 192.168.1.32, Thursday, September 05, 2024 12:48:57
[admin login failure] from source 192.168.1.32, Thursday, September 05, 2024 12:48:47
[DHCP IP: 192.168.1.25][Device Name: ] to MAC address b8:8a:ec:7b:72:0e, Thursday, September 05, 2024 12:40:31
[Internet connected] IP address: Thursday, September 05, 2024 12:16:04
[DHCP IP: 192.168.1.24][Device Name: ] to MAC address 70:48:f7:d6:aa:92, Thursday, September 05, 2024 12:11:15
[DHCP IP: 192.168.1.2][Device Name: ] to MAC address cc:98:8b:5b:00:87, Thursday, September 05, 2024 11:48:23
[DHCP IP: 192.168.1.29][Device Name: ] to MAC address 62:ea:ad:61:7f:cd, Thursday, September 05, 2024 11:48:07
[DHCP IP: 192.168.1.23][Device Name: NEST-CAM] to MAC address 20:1f:3b:9a:b8:7c, Thursday, September 05, 2024 11:47:52
[DHCP IP: 192.168.1.2][Device Name: ] to MAC address cc:98:8b:5b:00:87, Thursday, September 05, 2024 11:47:49
[DHCP IP: 192.168.1.22][Device Name: NEST-DOORBELL-BATTERY] to MAC address 24:e5:0f:de:02, Thursday, September 05, 2024 11:47:48
[DHCP IP: 192.168.1.2][Device Name: ] to MAC address cc:98:8b:5b:00:87, Thursday, September 05, 2024 11:46:09
[DHCP IP: 192.168.1.36][Device Name: LGWEBOSTV] to MAC address 4c:bc:e9:2b:f6:ba, Thursday, September 05, 2024 11:45:18
[DHCP IP: 192.168.1.2][Device Name: ] to MAC address cc:98:8b:5b:00:87, Thursday, September 05, 2024 11:45:04
[DHCP IP: 192.168.1.21][Device Name: NEST-CONNECT-8129] to MAC address 18:b4:30:fb:81:29, Thursday, September 05, 2024 11:44:37
[DHCP IP: 192.168.1.19][Device Name: CASSANDRAS-MBP] to MAC address 88:66:5a:0b:1c:31, Thursday, September 05, 2024 11:44:13
[DHCP IP: 192.168.1.18][Device Name: MYQ-E1B] to MAC address 64:52:99:cb:89:be, Thursday, September 05, 2024 11:44:04
[DHCP IP: 192.168.1.2][Device Name: ] to MAC address cc:98:8b:5b:00:87, Thursday, September 05, 2024 11:44:03
[Time synchronized with NTP server] Thursday, September 05, 2024 11:43:38
[DHCP IP: 192.168.1.17][Device Name: ] to MAC address 64:16:66:42:69:78, Thursday, September 05, 2024 11:43:33
[DHCP IP: 192.168.1.15][Device Name: AERAMINI-7821844913F8] to MAC address 78:21:84:49:13, Thursday, September 05, 2024 11:43:22
[DHCP IP: 192.168.1.20][Device Name: LG_SMART_LAUNDRY2_OPEN] to MAC address dc:03:98:ba:3, Thursday, September 05, 2024 11:43:17
[DHCP IP: 192.168.1.16][Device Name: LG_SMART_DRYER2_OPEN] to MAC address 4c:bc:e9:c1:b7:, Thursday, September 05, 2024 11:43:16
[DHCP IP: 192.168.1.14][Device Name: HOME] to MAC address 44:61:32:24:51:50, Thursday, September 05, 2024 11:43:13
[DHCP IP: 192.168.1.40][Device Name: TM21238099] to MAC address 98:43:fa:f6:b1:4d, Thursday, September 05, 2024 11:43:08
[DHCP IP: 192.168.1.13][Device Name: ] to MAC address 64:16:66:81:24:ee, Thursday, September 05, 2024 11:43:03
[DHCP IP: 192.168.1.36][Device Name: LGWEBOSTV] to MAC address 4c:bc:e9:2b:f6:ba, Thursday, September 05, 2024 11:43:00
[DHCP IP: 192.168.1.12][Device Name: AERA-B48A0A8625D0] to MAC address b4:8a:0a:86:25:d0, Thursday, September 05, 2024 11:43:00
[DHCP IP: 192.168.1.10][Device Name: ESPRESSIF] to MAC address 44:67:55:b0:0a:ca, Thursday, September 05, 2024 11:43:00
[DHCP IP: 192.168.1.11][Device Name: AERAMINI-B8D61A10C750] to MAC address b8:d6:1a:10:c7, Thursday, September 05, 2024 11:42:59
[DHCP IP: 192.168.1.8][Device Name: GOOGLE-HOME-MINI] to MAC address d4:f5:47:5b:20:01, Thursday, September 05, 2024 11:42:59
[DHCP IP: 192.168.1.9][Device Name: ADT_S40LR0_01] to MAC address ac:91:9b:54:70:e3, Thursday, September 05, 2024 11:42:58
[DHCP IP: 192.168.1.6][Device Name: ] to MAC address d4:ad:fc:1e:33:a3, Thursday, September 05, 2024 11:42:57
[DHCP IP: 192.168.1.4][Device Name: ] to MAC address 48:e7:da:cd:e0:94, Thursday, September 05, 2024 11:42:56
[DHCP IP: 192.168.1.3][Device Name: GOOGLE-NEST-MINI] to MAC address cc:f4:11:da:33:7d, Thursday, September 05, 2024 11:42:55
[DHCP IP: 192.168.1.5][Device Name: SLEEPTRACKERG2-07-25] to MAC address 54:ef:fe:22:07:2, Thursday, September 05, 2024 11:42:54
[DHCP IP: 192.168.1.2][Device Name: ] to MAC address cc:98:8b:5b:00:87, Thursday, September 05, 2024 11:42:54
[DHCP IP: 192.168.1.7][Device Name: SLEEPTRACKERG2-BA-C6] to MAC address 54:ef:fe:21:ba:c, Thursday, September 05, 2024 11:42:53
[DHCP IP: 192.168.1.32][Device Name: MANDREW] to MAC address 14:f2:87:66:37:4f, Thursday, September 05, 2024 11:42:47
[Internet connected] IP address: XXXXXXX Thursday, September 05, 2024 11:42:30
[Initialized, firmware version: V1.2.9.52] Thursday, September 05, 2024 11:42:28
Cable connection status does not show from my admin page.- FURRYe38Sep 05, 2024Guru
Sorry, I should have been more details, please post cable connections and event logs from the CM modems web page please.
Also please edit out the IP address in your last post here:
[Internet connected] IP address: , Thursday, September 05, 2024 11:42:30
No need to include the WAN IP address for security reasons.
- Mandrew373Sep 05, 2024AspirantEdited, thank you