NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mandrew373
Sep 05, 2024Aspirant
RAX 120 Slow Download speeds
I have been having an ongoing issue with download speeds on my RAX 120. I factory reset the modem already, firmware is up to date, QOS is turned off. For about a day I got normal download speeds(usual...
- Sep 05, 2024Welp, I feel like an idiot now. I replaced the Ethernet cable that ran from the modem to the router and my speeds are running consistently around 660mbps. Been that way for a few hours now.
Mandrew373
Sep 05, 2024Aspirant
Don’t have anything I can connect via Ethernet to the modem unfortunately. My work laptop is the only thing I have that has an Ethernet port, and the block basically all outside websites. There’s only the coax in from Sparklight, and an Ethernet out port. Are we thinking the Ethernet cable is the issue?
- FURRYe38Sep 05, 2024Guru - Experienced User
Speed testing with the TV won't give good results as the TV only supports 100Mpbs and won't see past this.
You'll need to get a ethernet connected PC that supports 1000Mpbs to check what your really getting while connected to the router, or you can also directly connect to the CM series modem to check there as well.
I see you have MIMO enabled which is good.
What Basic Wireless Settings are configured on the RAX router?
If you can post the CM modems cable connections and event logs as well here.