NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SSGGBLUE's avatar
SSGGBLUE
Aspirant
Jan 28, 2020

Rax 120 slow wifi speed

Need some adivse on to what causeing the rax-120 to have slow wifi speed. I got the gig-speed with comcast. my modem is the CM1000. im getting 950mbps. on 5g wifi testing it on mutiple devices im onl...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jan 30, 2020

Hi SSGGBLUE, 

 

You may need to try changing the WiFi channels on the bands. You may also try disabling smart connect and/or AX WiFi to see if there are any improvements. 

 

Regards,

Christian 

  • J-C-S's avatar
    J-C-S
    Aspirant
    Jan 31, 2020
    I’ve been having the same problem with the same router. I’ve tried resetting it, disabling ax, removing or adjusting QoS rules, changing channels and it will still throttle after some time. I have to disconnect and reconnect my pc to WiFi and it will work fine again. Strangely, hard wired won’t do it, only on WiFi. Hoping this gets fixed with new firmware