NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAX-15 Router extremely poor wireless performance
I have been having problems with my RAX-15 router wifi speeds. In short, the router performs fine after it is restarted, but gets extremely slow after a short uptime. I haven't found any solution oth...
After some experimenting, I have found that the problem can be solved by reverting to older firmware. Firmware V 1.0.4.100 (and earlier) seems to work normally, my speed is good after more than 24 hours of uptime. Firmware V 1.0.10.110 and V 1.0.11.112 both have the problem, so it seems to have originated in V 10.0.10.110 and not been fixed since.
This is more of a workaround than a solution, but at least I can use my wifi. I also assume that most people are using the latest firmware without issue, so I'd still love to know what combination of settings or hardware with the latest firmware is causing the problem. But I'll just post this for now in case anybody else is having this problem:
If your RAX 15 WiFi is fine on a fresh start but suddenly slows down after a few minutes, and your connection still reads strong, revert to firmware V1.0.4.100!
I've had the router for about 18 months and performance has been bad intermittently the whole time although I usually blamed it on the ISP. My ISP is Comelec local wireless, we receive internet from a radio tower a mile or two away which then passes to their fiber network. The modem is an ISP proprietary device which is integrated with a receiver dish, I don't have any access to it or its settings.
However, because I can receive good speed over ethernet I am fairly confident that the problem is isolated to my router and its wifi network. I am also fairly confident that interference is not responsible for the slow speeds because my signal strength is good and it seems to be tied to router uptime.
However, because I can receive good speed over ethernet I am fairly confident that the problem is isolated to my router and its wifi network. I am also fairly confident that interference is not responsible for the slow speeds because my signal strength is good and it seems to be tied to router uptime.
seems like I see a lot of people posting on here who use broadcast internet having issues.
any idea what proprietary router/gateway its connected to?
No, I don't really have any idea about identifying information on the ISP hardware. I can see it with a tracert but it doesn't return a webpage or anything when accessed in a browser. I'd be surprised if it was at fault though. I still struggle to imagine what aspect of an interaction between the router and the ISP equipment would meet the criteria:
-Doesn't slow down the connection through ethernet, but only WiFi
-Acts perfectly fine when the router is restarted, but slows down drastically after a period of uptime (in my mind this rules out some kind of radio interference)
-Doesn't appear to be using up the router's CPU or RAM
I'm pretty sure my ISP would just shrug me off with this; after all, I opted out of renting their router to choose a Netgear one instead. Last time I was in communication with them they basically said they can see packets coming through fine on their end, and as the ethernet connection is reaching full speed I assume that is indeed the case.
On my router log I can see a lot of interaction flagged as suspected DoS attacks but again, I don't see why this should only affect WiFi if that is a source of slowdown.