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Forum Discussion
mlotov83
Oct 24, 2019Star
RAX 200 slow LAN and Wireless
Hello team, First time on here. I purchased a RAX 200 and have had slow issues with LAN connections of not being able to obtain full downloadspeeds through the router. It cuts to half of my 1gig ...
agfagv
Oct 24, 2019Guide
Presume LAN speed issue is inherent to this device. My 1GB AT&T Wifi is brought down to 300 Mbps both ethernet LAN and Wifi (on a Killer AX 1650 card). Called Netgear support. After a routine latest firmware manual update, factory reset. Results were all the same. Eventually suggested replacing the device and got Amazon to replace the device. Replaced one isn’t any different either. Called Netgear support again. This time round suggestion was to have a previous firmware updated and reset to factory setting. Did all that but nothing changed from a speed delivery perspective. Now I’m clueless if even a firmware update would rescue or if the speed issue is tied to the underlying hardware limitation.
- mlotov83Oct 24, 2019Star
Our tech call a couple of weeks ago sugested I change all sorts of settings within the router which led to slower speeds. The following day another 2hr call with a tech resulted in a factory reset. The change worked for about a day and now it's back to half speed. About 450-500. When I run speed test from within the router I do get up to 980 Mbps so I know the router is receiving it, but it's not passing it through, either through WIFI or LAN. I just updated my phone to the newest iPhone Pro Max which should take advantage of the new WIFI X band and my speed is the same. Since I got the modem to pass through speed for a day, may it's just bad software within the modem. Do you have a link the first firmware? Maybe the 1st one is the best one and all others have killed the device.
- agfagvOct 24, 2019Guide
Here's the link.
http://www.downloads.netgear.com/files/GDC/RAX200/RAX200-V1.0.1.6_1.0.38.zip
I find it a bit unstable if you are using VPN (not the router inherent one but office VPN etc). Latest is good with that.
Try your luck.
- mlotov83Oct 25, 2019Star
Thank you! Let's give it a shot.
- YoungSpicketOct 25, 2019Star
I got the same exact behavior when I had the router. It makes it unusable and slower than a cheap router from years ago. I tried all the firmwares on tap and I encountered a hard cap of 500 on each. There is definitely some automatic QOS going on thats unaccounted for. I do not know how the router is testing well in reviews.
- mlotov83Oct 27, 2019Star
I have not been able to resolve the issues. Still capped at half my speeds. I'm thinking unit is defective.