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Forum Discussion
RAX 200 slow LAN and Wireless
Hello team, First time on here. I purchased a RAX 200 and have had slow issues with LAN connections of not being able to obtain full downloadspeeds through the router. It cuts to half of my 1gig ...
Called this morning and asked to be transferred to a L2 or L3 tech. They put me on hold and after reading all of my previous case files, they offered an RMA. I'll update again once I get my new unit to see if the problem was isolated to bad hardware and firmeware on my first unit.
This night a new firmware came out, but does not solve the problem.
Here is the message I sent to netgear support, updating my case:
"Hi, the new firmware V1.0.1.10_1.0.40 does not solve the problem of reduced speed with cable connection. This, even after having reset the router to the factory settings: at the beginning everything is fine, but at the first renewal of the lease or at the first intervention on the settings, the speed is halved again".
I just got home and installed the new firmware. You are currect. Speeds are at half. This did not fix the issue. My RMA unit should be in next Tuesday. Hoping it works as advertised. Will update the group once I get it up and running next week.
did you enable dynamic QoS or traffic meter features?
- Yes, but the problem presented itself earlier. Following the instructions I posted at the time, the speed returns to normal, but only for a few hours and as long as the qos is not disabled.
I doubt, in any case, that a new unit can solve the problem, given that we suffer in so many with many different units.
Hello Everyone,
For those that are reporting issues and would like to work with our support team, please send me a message with your contact info and serial number and I can see if support can reach out to you.
Respectfully,
Christian
My RAX200 has the latest firmware and 25 devices connected wirelessly. Having major issues with speeds and rebooting for no reason. what's Netgear plan to fix these issues.
