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Forum Discussion
RAX 200 slow LAN and Wireless
Hello team, First time on here. I purchased a RAX 200 and have had slow issues with LAN connections of not being able to obtain full downloadspeeds through the router. It cuts to half of my 1gig ...
This night a new firmware came out, but does not solve the problem.
Here is the message I sent to netgear support, updating my case:
"Hi, the new firmware V1.0.1.10_1.0.40 does not solve the problem of reduced speed with cable connection. This, even after having reset the router to the factory settings: at the beginning everything is fine, but at the first renewal of the lease or at the first intervention on the settings, the speed is halved again".
I just got home and installed the new firmware. You are currect. Speeds are at half. This did not fix the issue. My RMA unit should be in next Tuesday. Hoping it works as advertised. Will update the group once I get it up and running next week.
did you enable dynamic QoS or traffic meter features?
- Yes, but the problem presented itself earlier. Following the instructions I posted at the time, the speed returns to normal, but only for a few hours and as long as the qos is not disabled.
I doubt, in any case, that a new unit can solve the problem, given that we suffer in so many with many different units.Have had 2 units tried before returning both and the results were all the same. Probablity wise, yes there is a possibility that both turned out to be defective but I wish some of you guys get a differernt result than mine. Especially after paying $600+ premium price.
Hello Everyone,
For those that are reporting issues and would like to work with our support team, please send me a message with your contact info and serial number and I can see if support can reach out to you.
Respectfully,
Christian
My RAX200 has the latest firmware and 25 devices connected wirelessly. Having major issues with speeds and rebooting for no reason. what's Netgear plan to fix these issues.
Hate to say it folks, but 6hrs later, this router is performing just as the unit it replaced. LAN speeds have dropped to under 400mbs. This is annoying and a total waste of my time netgear . Speed test through router is getting download speeds of 800mbs but it is not passing it through again. Wifi at 280-300mbs on iphone 11 pro.
Can I please get a refund for both router and my EAX80 I purchased please.
Sorry, but I gave up and returned my unit after it took over 48 hours for anyone at Netgear L2 to reach out to me. It's just not worthwhile suffering with a hobbled network hoping that you guys figure out what the bugs are.
The RAX200 should have had a process on par with the RAX120 or faster. Perhaps it's a bigger design flaw than just a firmware issue.
After spending many hours working with support and reading for any possible solutions I finally decided to return it and switching to a different brand.
Just purchased this unit from Amazon (arrived today) and I've spent most of the day configuring, testing, tuning, and bouncing but I'm still encountering similar slowness reported by others, though less pronounced. My ISP service is 1Gbps - verified w/ the QoS speed test and also cabling in via ethernet, but the best I can squeeze out of the wifi router connection is 640Mbps... at 4am when the family's sleeping, though on average it's closer to 550-590Mbps (even with Killer's app config giving highest priority to chrome and FF for downloads).
Unlike others, I can only reach this speed if I *disable* QoS. If QoS is enabled, download rate drops to around 520Mbps (max) but closer to 350-450 on average - irrespective of dynamic or manually entered (940mbps download/45 upload) - which is not much better than my original ISP/cable co-provided wifi router. MU-MIMO is enabled "just in case" (it helps balance loads) but I see no major lift in speed.
I have not tried fiddling with attached device priority after enabling dynamic QoS/speedtest yet, but for $600 I really shouldn't have to. I'm still on the fence as to whether a 50-60% speed increase is worth it. I could live with a consistent 700Mbps - double my old router's speed - but this is not the case.
S/N: 5VC39A7KA03E1
Router Firmware: V1.0.1.12_1.0.41
Machine (or the most important one):Dell 7590 (2TB SSD/32GB RAM) / Killer Wifi 6 AX1650x
Distance: 30 feet/signal passes through 2 (dry)walls
Please advise.
Thanks,
M
MercerNYC wrote:Just purchased this unit from Amazon (arrived today) and I've spent most of the day configuring, testing, tuning, and bouncing but I'm still encountering similar slowness reported by others, though less pronounced. My ISP service is 1Gbps - verified w/ the QoS speed test and also cabling in via ethernet, but the best I can squeeze out of the wifi router connection is 640Mbps... at 4am when the family's sleeping, though on average it's closer to 550-590Mbps (even with Killer's app config giving highest priority to chrome and FF for downloads).
Unlike others, I can only reach this speed if I *disable* QoS. If QoS is enabled, download rate drops to around 520Mbps (max) but closer to 350-450 on average - irrespective of dynamic or manually entered (940mbps download/45 upload) - which is not much better than my original ISP/cable co-provided wifi router. MU-MIMO is enabled "just in case" (it helps balance loads) but I see no major lift in speed.
I have not tried fiddling with attached device priority after enabling dynamic QoS/speedtest yet, but for $600 I really shouldn't have to. I'm still on the fence as to whether a 50-60% speed increase is worth it. I could live with a consistent 700Mbps - double my old router's speed - but this is not the case.
S/N: 5VC39A7KA03E1
Router Firmware: V1.0.1.12_1.0.41
Machine (or the most important one):Dell 7590 (2TB SSD/32GB RAM) / Killer Wifi 6 AX1650x
Distance: 30 feet/signal passes through 2 (dry)walls
Please advise.
Thanks,
M
I am getting about 450Mbps to 550Mbps on the RX80 on 5GHz with 5 devices... most in standby. I was getting 700 to 800Mbps back in September but something changed. Not sure about RAX200, but I know they use same chipset so may be same issue.
It seems to be related to QoS still... before I got 700 to 800Mbps with it off. Now with it off I barely get 300 but with it on I get 450 to 550. Not sure what's going on with RAX80... seems RAX200 has similar issue also. Maybe they are close to fixing it since QoS definitely changed on latest firmware.
On Ethernet I am getting 940Mbps... I would like to see 800Mbps on WiFi again so hopefully they fix RAX80 and 200 issues.
