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Forum Discussion
RAX 200 slow LAN and Wireless
Hello team, First time on here. I purchased a RAX 200 and have had slow issues with LAN connections of not being able to obtain full downloadspeeds through the router. It cuts to half of my 1gig ...
After spending many hours working with support and reading for any possible solutions I finally decided to return it and switching to a different brand.
I don't have any instability issues as others have reported. All network divices are on and working properly. I am however still experiencing slower LAN speeds of 600-700mbs down vs the 1gig plan I should be getting. This is much improved over the older unit which was only getting 300-400. I have an open ticket with a L2 tech and they are working with the engineers for a fix. I received an update this week that they have yet to find a resolution.
Seems this has been a bad year for early adopters... I normally don't mine minor bugs but this year new products have been shipping with basic functionality completely broken... I guess I will just start waiting longer to buy new stuff... I can't afford to waste what little money I have on broken products. I have had problems with RAX80 and was hoping RAX200 would be better but seems to have same issues on both devices.
- I, too, had been experiencing decreased router wireless speeds, 350 mbps, instead of the 850 mbps that I had initially experienced. I had my ISP confirm the signal coming to my modem in the house was good with an in-home technician visit. My gigabit service was 1000-1100 mbps at the modem. Several modem/router reboot cycles did nothing to increase router wireless speeds. I noticed the decreased speeds after two firmware updates the occurred 3-4 weeks ago. Another firmware update last week also did nothing to increase speeds. I was going to do the factory reset and then install the initial firmware. However, after the factory reset and its current firmware, my speeds went back to 850 mbps. After day 2 of the factory reset, everything is still speedy.
I recently purchased and set up the RAX200 this weekend and have already come across the same issues. I want to make sure I understood you correctly...
You did the factory reset, then upgraded to the most recent firmware and haven't had issues since?
- Set up the router and upgrade the firmware to the latest version. Perform a factory reset. The router should still have the latest firmware, but all of the settings should revert back to defaults. Adjust the router’s settings, as needed. The router should be acting normalL at this point.
- Followed the steps stated. Did not work for me. My download speed is still at 400+Mbps but my upload is at 925+Mbps
AT&T shows their modem getting 900+Mbps speeds up and down
Nighthawk app speed test show about the same.
I really want this router to work. I'm dealing with the same issues. Paying for 1.5G and receiving 200-300 MBPS via 5G wifi stream. Disconnected all attached and connected devces to no avail. The RAX200 is a piece of garbage. Back to Amazon you go!
I think I've had the same problem as a number here... Took the RAX200 out of the box, configured all my settings (reserved addresses, forwarding rules, DDNS, usb storage... don't use QoS and don't have it enabled) and I was getting 945mbps down on my 1gig connection as tested via my wired pc. I found wireless speeds to be lacking (below 400mbps on my note 10+ with ax when it's a few feet from the router) so I checked and sure enough there was a firmware update available (V1.0.1.12_1.0.41). Updating the firmware made no change to my wireless connection, but seemed to have crushed my wired speeds as they dropped to mid 300s.
Reverting to factory default settings as SS460 suggested restored my wired connection speeds (back to the 940s). I then uploaded the backup I made of my settings, and that caused the wired speeds to be slow again (back to the mid 300s). Repeated the same thing just to be sure... back to factory defaults (good wired speed), applied backup of changes (back to slow speed.) So I went back to factory defaults and manually updated all of my settings again. And that seems to have worked for the wired speeds. All the same settings are applied as what I had in the backup, but I'm getting my 940s down on my wired connection again, now with the latest firmware.
I'm worried after some hours of uptime things will get slow again... We'll see. I disabled auto updating of the firmware to be safe.
FYI, I noticed speeds on the multigig port (when used for internet) are much slower than in the internet port.
But now I just wish I could do something about the wireless speeds. I'm wondering if a different router might work better...