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Forum Discussion
RAX-35 causing frequent disconnects with Surface Pro 5th-gen
I picked up a Nighthawk AX4 4-Sream AX3000 (model RAX35) a few weeks ago as a replacement/upgrace from a TP-Link Archer. For the most part, it's worked well, with one glaring issue - it essentially h...
My support didn't ask for the log either, but I just sent it to them anyway... I feel if I keep waiting, maybe the next wifi (wifi 7) standard will be out and running when they figure out something.
I am in a small apt and my 5G has been solid for my other devices. Maybe some other equipment in your office is interferring with it. As for surface pro, I was able to connect to 5G wifi by just keeping trying and it will connect after god knows how many attempts. Initially it says no internet, but after a bit, it will connect. Once it connects, I will be able to use it until my surface goes to sleep... And then I will try again. 2.4G is a no go to me, I feel once some internet traffic is needed, my surface will just disconnect from the router... (or the network card just crashed).
I am still having this issue, what is the resolution? Has anyone been able to connect their surface pro consistently without BSOD?
Lucas
Lucas
- Although not a good solution. I found that if I enabled a guest account, did not put any security on it, and disabled SSID broadcast to make it somewhat secure I was able to stay connected. Apparently the problem is with the security. I had another solution provided that I didn't expect. I had a lightening strike which fried the Netgear. I put the old TP Link back into use 2 weeks ago without any issues. I'll be purchasing a new TP Link.