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Forum Discussion
dizoyle
Jul 15, 2020Aspirant
RAX 35 Locks up (all lightS solid green)
RAX 35 Locks up (all lights solid green) drops internet connection and forced to reboot router i updated firware and noticed issue so i downgraded from last firmware and now issue is back again RAX...
RPJames
Jul 20, 2020Initiate
Same issue with RAX35. Prior to v1.0.3.80_1.0.1. Lock-ups occurred about once a week. It had an issue remembering the 2.4GHz password after a reboot. Now with the version just mentioned, it locks up once or twice a day. Power cycle is required to get the router working again. Tried a factory reset and setup, same issue persists. Just tried turning off the traffic meter to see if that helps. I’ll post if it does. Will know I another day or two. Cannot trust this router.
geniuskamo
Aug 01, 2020Aspirant
I have the same router and netgears support team wanted to charge me $300 to troubleshoot it even thought the device is under warranty . i was told my wifi router was crowded and that was the reason. I have lived in the same place for 3years. I went in and changed the channels to ones that were available and the result was no better. It obviously not a good product and Netgear is unwilling to stand behind it.