NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX 40 5ghz useless
I got this router in December. The last few months I did a full factory restore on it twice. No matter what 5Ghz channel I select device won’t stay connected. I used WiFi Analyzerr to find the best ch...
Hey. I have done that. Now my only device that won’t connect is an Acer Predator laptop. iPhone stayed connected all day but I had to roll back to the last firmware. I’m freaking annoyed. I’m assuming my laptop is the issue now. On newest firmware iPhone couldn’t stay on. It wasn’t given an IP address from router. Now the acer does that instead
Hi scottt2203lhs,
I would check to see if your laptop is due for a WiFi adapter update.
Christian
- It is back to giving all devices issues. If I leave home and come back, 5ghz says wrong password and loses internet. 2.4 goes very slowly. At times all my laptops, including work ones, say no internet on both bands. But phones have internet working. Switch to an open Xfinity hotspot and it magically has internet on laptop. Can I get my money back? I have never had such a bad experience with a netgear product. It is so broken atm... I used netgear for years, and this is the worst. I see other threads with similar issues
"wifi says wrong password" YES! Same issue here wiht RAX120. Was also seeing wifi drop devices often and I'd have to manually reconnect.
Just did a factory reset and re-config by hand (no restore of backups). We'll see if this clears up all of these issues.
- Please let me know if it does. I don’t wanna have a 200 dollar paper weight