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Forum Discussion
Solved
RAX-48 Internet dies once a week
Once a week my xfinity internet dies on this router. I log in and reboot 192.168.1.1 and it comes back. It always show internet Status:GOOD. But it's not. So I try to look in the logs and I notic...
Turns out it was my cable modem. Replaced it been working fine.
So I tried calling NETGEAR Support. Since I'm past 90 days only a hardware check is allowed. And the hardware check consists of asking if the lights come on, on the router. If the lights come on it must be working right? LOL. 1 year warranty is for lights only. Anyway that clock being off makes me think default NTP server that NETGEAR uses is bad. Finger crossed.
Here is what I am trying. It definitely can't be some internal clock or internal storage gone bad since the lights come on.
Turns out it was my cable modem. Replaced it been working fine.
Hello flagrant992,
Thanks for updating your post as it may possibly help others in the future.
Regards,Christian
