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Forum Discussion
martinb0820
Apr 15, 2020Guide
RAX 75 : Problems with 5 GHz - two issues
I have an RAX 75, set up to use Smart Connect. 1. Devices are constantly flipping back and forth between 2.4 and 5 GHz. Most of these devices are completely stationary (TVs, music streamer, etc.)...
- Apr 18, 2020
So I turned off Smart Connect, gave 5 GHz a new SSID and logged the devices that should be on 5 GHz into the new SSID. (Some of the devices had never been steered to 5 GHz by Smart Connect.) That took care of issue #1, and the network seems to be gererally working better as well.
WRT issue #2, it's difficult to prove a negative, but the streamer worked without problems for an extened period of time, last night, so that issue may now be resolved. Time will tell...
Christian_R
Apr 16, 2020NETGEAR Employee Retired
Hi martinb0820,
I would recommend getting in contact with our support team using the link below.
https://www.netgear.com/support/default.aspx
Christian