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Forum Discussion
sewsable
Sep 16, 2020Star
RAX 80 not giving clean wifi when restarted using on/off button
Ok, we've had to start turning the router off at night in order to get eldest teen to go to bed and sleep and we've noticed that every few days when it gets turned back on (using the on/off switch) t...
sewsable
Sep 24, 2020Star
Hi Christian
It happens when the on/off button is used to switch it on in the mornings and will continue until I remove the power supply for 30 seconds and then put that back in. I tried yesterday to see if it would recover if given time, but I was still having issues last night and this morning when we turned it back on those issues were still in play.
Rachelle
Christian_R
Sep 25, 2020NETGEAR Employee Retired
Hi Rachelle,
I would suggest performing a factory reset on the RAX80 and running through the setup assistant again. You may also try to contact our support team using the link below if your issue persists.
https://www.netgear.com/support/default.aspx
Christian
- sewsableSep 26, 2020Star
I might have to, but really don't want to. When I initially set it up the set-up assistant didn't help at all; had to do it manually and thank goodness I'd saved all the data from my previous one (different brand router). It was a pain in the proverbial to do.