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Forum Discussion
Alexcabrils
Dec 08, 2022Aspirant
RAX blocking emails
My RAX 70 started blocking my email some weeks ago, its an intermitent issue, when is happening I can switch from the wifi to my phone hotspot and everything works normal but when I go bacj to wifi t...
Alexcabrils
Dec 08, 2022Aspirant
Hello, is happening everywhere, iphone, 2 macs and ipads... everything connected with the router by wifi has de problem.
plemans
Dec 08, 2022Guru
What firmware is on the router?
What modem/gateway is it connected to?
are you using a vpn?
- AlexcabrilsDec 08, 2022Aspirant
Can this option has something to do with the problem?
Enable AX - This WiFi mode will enable AX features such as OFDMA
- AlexcabrilsDec 08, 2022Aspirant
Probably I'm repiting the message sorry for that:
Router Firmware Version V1.0.13.128
Modem SB8200
No VPN
- AlexcabrilsDec 08, 2022Aspirant
When I click on the warning icon beside the account name in mail I have this message:
Connections to the server on the default ports timed out.
- plemansDec 08, 2022Guru
AX shouldn't block a specific program.
Do you have IPv6 enabled on the router?
Are you using armor?
- AlexcabrilsDec 08, 2022Aspirant
I don't know where to find about the IPv6, no Armor active in the router.
- michaelkenwardDec 08, 2022Guru
Alexcabrils wrote:
When I click on the warning icon beside the account name in mail I have this message:
Connections to the server on the default ports timed out.
How are you getting at email?
A browser? (Which one?)
An email client? (Which one?)
If this is the modem:
SB8200 SURFboard® DOCSIS® 3.1 Cable Modem
that shouldn't be an issue. No router bit to get in the way.
You said earlier:
I can switch from the wifi to my phone hotspot and everything works normal
and later you said:
is happening everywhere, iphone, 2 macs and ipads
It isn't easy to see how these could both be the case.
You referred to "phone hotspot". What's that?
All of the stuff with problems seems to be Apple, well known to be rotten to the core, or at least hard to figure out.
There's a lot of stuff going on there. It isn't easy to track it back to the source. For example, it could even be something messing around at your Internet service provider.
- AlexcabrilsDec 08, 2022Aspirant
How are you getting at email?
An email client? (Which one?)
I use mail from apple.
You referred to "phone hotspot". What's that?
The hotspot from th iphone can give conection to internet to other devices, when I switch off the wifi on the phone mail works perfectly, if I disconect the wifi on Macbook and connect to the hotspot (that means is using the cellular data of the iphone) is also working perfectly, that why I suspect is the router creating the problem.
Maybe I need to contact the mail provider company.