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regdab's avatar
regdab
Aspirant
Jun 23, 2021

RAX10 AX1800 WI-FI 6 Router: "router password reset" warning when browsing websites

 I keep getting this message when I try to browse various websites:   "Router Password Reset. Access to this resource is denied, your client has not supplied the correct authentication. We can hel...
regdab's avatar
regdab
Aspirant
Jul 02, 2021

Thanks very much.  Here's a screenshot of the message I get when i try to switch from our old Wifi to the new netgear one.  

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 06, 2021

Hello regdab,

 

Thanks for the screenshot. May you factory reset your router by holding down on the reset button for 15+ seconds using a pin/needle. You will need to run through the setup assistant again and you may do so using the Nighthawk app. Please let me know if your issue persists.

 

Regards,

Christian