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kc6108's avatar
kc6108
Luminary
Jul 18, 2020
Solved

RAX120 - Attached Devices page is empty and Nighthawk app classifying all devices as "Network"

Every time I connect my MacBook Pro (13-inch, Mid 2010, running 10.13.6) to my network the "Attached Devices" page won't populate any longer. If I shut the lid on my MacBook Pro (disconnecting it fro...
  • Christian_R's avatar
    Christian_R
    Jul 21, 2020

    Hi kc6108,

     

    I can have this information forwarded to the necessary teams. I'll be sure to reach out if additional info is needed.

     

    Regards,

    Christian 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jul 21, 2020

Hi kc6108,

 

I can have this information forwarded to the necessary teams. I'll be sure to reach out if additional info is needed.

 

Regards,

Christian 

  • kc6108's avatar
    kc6108
    Luminary
    Aug 14, 2020
    Firmware V1.0.1.128 has corrected these issues.

    No factory reset was required.

    That said, a factory reset will allow the router to re-identify all the devices on your network which will populate all the latest information with them (i.e. model names, model numbers, icons, etc).