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Forum Discussion
jtp-nc
Apr 30, 2020Aspirant
RAX120 - Need Advice - Wired Disconnects
Hi all- need advice on an issue please, if anyone out there has some ideas... I've had my RAX120 since Oct-2019 and mostly without issue. Earlier this week two of my wired connections (both sma...
Christian_R
May 01, 2020NETGEAR Employee Retired
Hi jtp-nc,
Welcome to the community! May you let us know the current firmware version the router is on.
Christian
jtp-nc
May 03, 2020Aspirant
Hi there- thank you for the reply!
I'm on the latest firmware, V1.0.1.122
After a few more hours with this problem yesterday, I think I've narrowed it down to the culprit. I have a newish USB C Ethernet adapter (2.5 Gbit, using RTL8156 Realteck chipset) that seems create issues for any other devices that are on the same switch. (my issues only happen when Cat5e is connected to this particular adapter, even when it's not connected to a computer)
I am guessing that both the RAX120 and my TPLink Switch are actually ok for now, but that something is going on with this new 2.5 GBE adapter. I actually have no idea if the RAX120/TPL are compatible or if the whole setup is supposed to seamlessly drop to 1GBit ... so I've got some more research to do.
At least now I know my issue is at an end-point and does not reside in my network closet...
Best, -Jeff-