NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Alexjccim's avatar
Alexjccim
Apprentice
Jun 03, 2020
Solved

RAX120 - poor WiFi speeds

Hello There,   I purchased my RAX120 on April 22.  I replaced a R8500.  The Wifi speeds are horrible.  Can anyone suggest some diagnostics test or suggestions to trouble shoot this issue.  My entir...
  • Killhippie's avatar
    Killhippie
    Jun 03, 2020
    Do a factory reset after updating, and did you turn on Bitdefender Armor? I and many others here get great speeds so it could be that the reset will help (its advised on big updates really) and failing that it may be settings or at worst hardware.
Killhippie's avatar
Killhippie
Prodigy
Jun 03, 2020
Do a factory reset after updating, and did you turn on Bitdefender Armor? I and many others here get great speeds so it could be that the reset will help (its advised on big updates really) and failing that it may be settings or at worst hardware.
Alexjccim's avatar
Alexjccim
Apprentice
Jun 03, 2020

I appreciate your response.  I will take your suggestions.  Yes, I installed Bitdefender Armor.  Does that negatively affect the functionality of the router.  -Alex