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Forum Discussion
roythk
Jul 03, 2019Tutor
RAX120 5G wifi suddenly missing
i am using RAX120 router, and already disable AX mode. Sometime the 5G wifi will suddenly disappear lost the connection but 2.4G still can see can connectable. Need to wait around 1mins like reboot...
- Aug 23, 2019
The problem fixed when i upgraded to lastest firmware and reset the router.
Maybe you can try to reset the router after upgrade the firmware
Redtulips7
Jul 08, 2019Luminary
roythk wrote:i am using RAX120 router, and already disable AX mode.
Sometime the 5G wifi will suddenly disappear lost the connection but 2.4G still can see can connectable.
Need to wait around 1mins like rebooting the router then 5G wifi appear.
iphone and android phone are the same situation cannot see the 5G wifi.
The router firmware is 1.0.0.84.I never seen Router with too many problems!!! FW was not updated for very long times to fix any issue that Pple has, NW software Dept. are sleeping.....................