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Forum Discussion
panny
Apr 28, 2020Tutor
RAX120 5ghz radio stopped working after 2 days
Hi all, title pretty much says it all. Got my new RAX120 router on Monday (2 days ago) and am already having issues. Running the new firmware v1.0.1.122. 5ghz wifi would take a while to show up...
panny
Apr 29, 2020Tutor
I've done and checked all the above except the power down for 10 mins. does that make a difference?
I've done 2 reset pin wipes today including reinstalling the current firmware over the top as well so want to avoid another wipe if i can. But will do it if you think it might make a difference. otherwise all other settings you mentioned are fine
Newfiedrool
Apr 29, 2020Virtuoso
Got to be honest and say it sounds like you have been unlucky with the hardware and I would RMA the unit or return to where you purchased it from for exchange.
they are normally rock solid but like anything there's always the odd failure with any hardware.
- michaelkenwardApr 29, 2020Guru - Experienced User
Newfiedrool wrote:
Got to be honest and say it sounds like you have been unlucky with the hardware and I would RMA the unit or return to where you purchased it from for exchange.
they are normally rock solid but like anything there's always the odd failure with any hardware.
Good move with something that new.
If you want to persevere, it may help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.