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Forum Discussion
Often
Jun 05, 2020Tutor
RAX120 Apple TV 4k issues
I'm having a big issue with my RAX 120, but with only 1 device in my household. I have a pretty simple network. I'm on ATT Fiber 1000 with their BGW210 gateway setup in IP passthrough mode, so there...
RoyerDestroyer
Sep 09, 2020Guide
I think my issue is different JoeMor. I'm able to get signal 99% of the time on my Apple devices from the RAX120. My problem is a sudden drop in communication. Everything will be fine, and then all the sudden my iPhone and Apple TV4K will just get stuck and stop loading anything. When I go into settings it looks like I'm still connected on WIFI. The fix is to "Forget the Network" and then reconnect. When I do that everything starts loading and working fine. Super annoying.
JoeMor
Sep 11, 2020Tutor
I am seeing the same thing as you are when the router is setup for WiFi 6 support. The AppleTV 4K connects and then drops the connection even though you still have an IP Address. My problem never cures itself and Netgear has admitted to it to me when they tried to get me to remove the WiFi 6 configuration from my router. Case #43313600 and Case #43333755.
I was lucky to get my money back on the AppleTV 4K. I will wait until a WiFi 6 supported AppleTV 4K comes out to buy it again.
It would be nice if the WiFi 6 configuration on the router would allow non WIFI 6 devices to not go along with the WIFI 6 setup. A somewhat of a hybrid approach. After all, the router is advertised as backward compatible with AX WiFi 6 standard. Netgear just fails to mention that you have to setup the router as WiFi 5 or WiFi 6. You can’t have both unless you like your WiFi 5 devices dropping/reconnecting to the WiFi during usage.
Annoying indeed.
I was lucky to get my money back on the AppleTV 4K. I will wait until a WiFi 6 supported AppleTV 4K comes out to buy it again.
It would be nice if the WiFi 6 configuration on the router would allow non WIFI 6 devices to not go along with the WIFI 6 setup. A somewhat of a hybrid approach. After all, the router is advertised as backward compatible with AX WiFi 6 standard. Netgear just fails to mention that you have to setup the router as WiFi 5 or WiFi 6. You can’t have both unless you like your WiFi 5 devices dropping/reconnecting to the WiFi during usage.
Annoying indeed.
- OftenSep 11, 2020Tutor
I tried turning off Wifi 6 and still was having issues. I don't think I reset and rebooted everything after turning it off (maybe, I'm not sure) after doing that, though. It wouldn't surprise me that that was the issue, or connected to it.