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Forum Discussion
RAX120 Attached Devices Not Showing All Devices
Firmware Version 1.0.1.122 does not show all of the active devices on my network. I downgraded to 1.0.1.118 and everything shows up. In 122, it does not show my work laptop, running Windows 10, but c...
Hello krestrazh,
May you try performing a factory reset on your router and running through the setup assistant again.
Thanks,
Christian
I have had the same issue with devices not appearing and also the page being blank, no edit or refesh showing up either. I have noticed the less devices show the more chanhe you have of the screen showing properly. I have 11 devices using DHCP reservation, if I take the number down to say 4 then a attach devices shows up fine, as I turn them back on the screen goes blank again. Odd thing is it didnt do this at the beginning, also CPU useage goes up a lot more on this firmware, and I am not using Bitdefender at all. I never downloaded it when the window to install it appears. I think this is some kind of bug as all is great in .118. It has to firmware releated otherwise turning off devices would not make the attached window show icons and also the refresh and edit buttons. Very odd. Can you pass this on to Engineering?
After upgrading to 1.0.1.122 my Attached Devices page is showing blank as well. Same for the Nighthawk app. The number of devices on both the website and app are populated.
I tried performing a factory reset after a few days, but am seeing the same results as above. It's been over 24 hours since I performed the factory reset. I thought it may take a little time for the information to populate, but that doesn't seem to be the case.
It's probably something to do with my particular setup. Here are some specifics of my setup:
1. using 1.1.1.1 and 1.0.0.1 under Internet Setup,
2. turning on AX, OFDMA, and Smart Connect under Wireless Setup,
3. customizing and turning on the 2.4GHz Guest Network,
4. changing my subnet from 192.168.1.x to 192.168.75.x under LAN Setup,
5. changing the device name to 'RAX120' vs 'usbshare' under ReadySHARE Storage -> Advancing Settings,
6. updating the time zone to 'Central Time' and enabling daylight savings time under NTP Settings,
7. adding 3 customized port forwarding services and enabling them under Port Forwarding,
8. enabling a Netgear DDNS under Dynamic DNS, and
9. turning off all LEDs under LED Control Settings.
If I had to guess, I bet it's number 4 above (changing my LAN subnet to 192.168.75.x). Unfortunately I can't go back to 192.168.1.x without a LOT of effort. I have roughly 100 devices on my network.
I think its a lot more basic than that, I have 20 devices in DHCP reservation and that causes it I even tried without DHCP reservation. I Noticed also devices seem to stay cached a long time after they have been removed from the network, so if I have 11 devices on at once and drop 2 they can take 10 minutes or more to drop off the network. I'm sure a fix will be along sooner rather than later, as with all things a lot of changes were made in this version so bugs are bound to happen.
- I just made a discovery. Disconnecting my mid-2010 MacBook Pro from my network allows the attached devices page to populate. Also, now the app shows the type of device (vs always showing ‘Network’) and allows me to edit the devices.
Maybe my MacBook Pro is sending some packets that the router doesn’t like?
