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Forum Discussion
RAX120 constantly dropping WiFi until reset
I have had the RAX120 for about 7 months now with no issues. I started working from home three days ago with no issues. Then yesterday and today all day my router would stay connected but lose Interne...
Same here...2 - 3 days ago family started complaining that their wireless XBox, iPad and iPhone would drop Internet yet my wired dock contiuned to work fine. Cycling the RAX120 a couple times a day now.
Tried different DNS settings and reverted back to frimware from November and the drops continued. Wired and wireless Microsoft laptops and most IoT's Internet continued to work fine while every Xbox (wired or wireless), iPhone and iPad would only go a few hours before the RAX120 need cycled. 7 hours ago switched back to an old, non-NetGear router and have not had any issues.
- It looks like I've been stable and no issues since my router decided to factory reset itself. You can follow my steps above or just factory reset the router and report back. Let us know if that worked for you as well. I'm stable and on the latest firmware as of right now. Good luck all.
- I’ve also recovered stability since factory resetting, updating firmware back to 118, and changing my DNS.
Only 1 semi-reboot (wasn’t the same as prior, Guest network remained up) in the last 48 hours. We’ll see, hopefully whatever network gremlins were plaguing my system have since moved on... :)
Hopefully there will be a firmware update soon to address these issues. Good luck everyone!Hey all,
I've started looking at some of the global DNS issues that seem to be related to shift in network burden related to people working from home. It definitely doesn't explain spontaneous resets, but it does make a little sense for the network related issues.
https://downdetector.com/status/cloudflare/map/
I'm hoping this all means as ISP's shift to adjust for more people working from home this will start to iron out over the next week or 2.
Hello Nighthawk AX Community,
If you're on firmware v1.0.1.118, may you try reverting to the previous firmware version (1.0.1.114) and let me know if there are any improvements.
Thanks,
Christian
- Thanks for the suggestion. That was the first thing I tried.
Eventually, the combination of downgrading firmware to 114 + factory reset + changing DNS servers + upgrading back to 118 Hotfix is what worked for me. Had to rebuild all my other settings from scratch rather than a prior config.
So far I’ve only had one reset in the last 24 hours (down from 5-6), though I think the issue was more my ISP connection (possible maintenance or transient service disruption) at the time.
Much more stable than the prior week, but hopefully will improve with time and a firmware update in the future.
