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Forum Discussion
RAX120 constantly dropping WiFi until reset
I have had the RAX120 for about 7 months now with no issues. I started working from home three days ago with no issues. Then yesterday and today all day my router would stay connected but lose Interne...
I have the same problem where it started 4 days ago. Internet suddently cut out i rebooted the touter then it went again. i called net gear and they informed to roll back the hardware to previous version. which i did but still not working, is worse now it use to just cut out now it randomly resets to default. anyone have a fix? i told the suport about this post here but she does not admit that netgeat knows about this problem. anyone help? i do wish they can fix this.
Sethers wrote:I have the same problem where it started 4 days ago. Internet suddently cut out i rebooted the touter then it went again. i called net gear and they informed to roll back the hardware to previous version. which i did but still not working, is worse now it use to just cut out now it randomly resets to default. anyone have a fix? i told the suport about this post here but she does not admit that netgeat knows about this problem. anyone help? i do wish they can fix this.
I would try factory reset on your router. It worked for me. Don't just reboot, but use the pin hole method.
my device is factory reseting it self... i baught a new one and still do the same thing
Sethers wrote:my device is factory reseting it self... i baught a new one and still do the same thing
Did you reset the device after any updates and when setting up did you use a saved config.
uThe pin-hole reset (.118) worked for me. I've been running fine now, no disconnects or speed degredation for about 2 weeks now.
To be clear, I went through all of the woes described on this and other threads. I bounced between older firmware and .118. I then decided that if I was going to debug these issues and try all of these settings, I would do this on .118. After doing the pin-hole factory reset, once I had already upgraded to .118, every was fine and has been fine ever since. I never changed my DNS.
This ought to be a significant data point for Netgear. Their customers can't risk upgrades. If they upgrade, they're likely to have all of these issues until some magical combination of downgrading and pin-hole resets corrects things.
It would really be nice if the upgrade simply worked as plan without factory resets. Or at least we should be able to (1) backup our config, (2) upgrade, (3) pin-hole factory reset and then (4) restore from the backup config. Minimally this sequence should work and save Netgear customers most of these hassles. But doing this sequence doesn't. You have to do various combinations and then, magically, the router becomes stable.
I've studied all of these post and the various combinations folks have tried to get this router stable. There's no single silver bullet. Different things work for different people. But you'd think the sequence I outlined above would be the magic bullet, minus the config backup/restore.
Sigh...
