NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kicks10
Mar 20, 2020Guide
RAX120 constantly dropping WiFi until reset
I have had the RAX120 for about 7 months now with no issues. I started working from home three days ago with no issues. Then yesterday and today all day my router would stay connected but lose Interne...
xuzhe
Apr 01, 2020Aspirant
Do you guys having this problem set your "Access Control" to ON?
I have the same problem here. After wake up from sleep, the Wi-Fi are connected to the router stable and strong, but there is no Internet Connections at all.
When the problem occurs, I checked the router settings, it shows the device having this trouble are neither listed in "Attached Devices" nor "Access Control". That's why only this device is not able to connect to the Internet.
For now, the walkaround for me is turn OFF Access Control. But if you guys have same problem, we should contact NETGEAR and let them fix this.
xuzhe
Apr 01, 2020Aspirant
Even turned OFF Access Control the problem still happend. Have no idea why a flagship router are so unstable. What are you doing NETGEAR?
- ntimbolApr 02, 2020Aspirant
UPDATE: I am keeping my fingers crossed and don't want to jinx it but so far after I did the steps outlined below my RAX120 seemed to have held up longer than it has in the past week.
1. Did a factory reset using the pinhole method.
2. Set it up like an out of the box router.
3. Personalized my SSID and password.
4. Enabled Access Control and added all my IoT devices.
What I did NOT do:
1. Change the default DHCP info.
2. Rollback the firmware from 118.
3. Disable ax setting.
Not saying that this solution will work for everyone but hopefully it helps eliminate things that DO NOT work if it does not work in your case. Thanks everyone for sharing your experiences.