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Forum Discussion
Kicks10
Mar 20, 2020Guide
RAX120 constantly dropping WiFi until reset
I have had the RAX120 for about 7 months now with no issues. I started working from home three days ago with no issues. Then yesterday and today all day my router would stay connected but lose Interne...
bob93
Apr 02, 2020Aspirant
I already tried disabling OFDMA with the up2date firmware (V1.0.1.118). First I thought it works, but it doesn't... Still dropping out... maybe after longer time, but in my case around 24h.
additude
Apr 02, 2020Virtuoso
I have a RAX120 with factory installed .114 since Octoberish 2019 and since that time I have only experienced two (Recently within the last two weeks) total lockups with my RAX120. I don't know why it locked up, but a power off reboot has restored the RAX120 to operational condition. Yesterday, the second lockup time, I physically moved the RAX120 to a slightly different location to receive what I consider better air-flow for cooling purposes.
Other than those two lockups, I have had no issues with my RAX120 and I have been completely satisfied with its performance.
I want to help out here so possibly what I have to say will be of some use for others.
My Wireless Settings are:
Enabled AX
Disabled OFDMA 2.4 & 5
2.4G:
Enabled SSID
Enabled 20/40 Coexistance
Channel Auto
Mode Up to 1147
5G
Channel 153
Mode Up to 4803 HT80
So, there are a couple of "fine" points to realize when doing a firmware upgrade or downgrade:
1. Do NOT use a saved configuration file created from a different version firmware to update settings in the new upgrade/downgrade. If FW versions are changed, manually entering all settings is the absolute best way. In other words, using a .114 configuration file to restore settings in a .118 upgrade is a recipe for disaster.
2. It would be considered "Good Practice" when upgrading/downgrading firmware to first do a factory reset, then do your upgrade/downgrade, then do another factory reset, then enter your settings manually. Doing such provides you the insurance of a "clean" upgrade/downgrade.
I know it sounds like a bit much, but if you are having problems, sometimes the finest of details can be salvation.
3. Do NOT locate your router, or any other "Wireless" device within 6ft. of each other. The farther apart wireless devices are from each other, the better. Isolate these devices from each other. "Extenders" and "Repeaters" should be as far apart as possible, 30ft, 40ft, etc.
5. Be sure that your router and equipment have adaquate air flow around them to prevent overheating. Don't "Stack" equipment on top of each other, heat rises and whichever equipment is higher on the stack will get hot air from below.
6. Locate your wireless equipment so that it can freely and openly propagate its WiFi signal.
I hope this helps.
I am waiting to see if my RAX120 is going to lockup again after I relocated it....
- bob93Apr 14, 2020Aspirant
I solved my problem. I am using Intel AX200 for most of the devices connected to the RAX120. After constant dropouts even with AX mode turned off, I decided to step back and look at the AX200 settings again.
I decided to disbable the following features (below the settings I selected)
Packet Coalescing: Disabled
MIMO power save mode: No SMPS
Global BG scan blocking: Always
Roaming aggressiveness: Lowest
No disconnects required for >72h. For me, that should have been it... Also my Apple TV lost the dropouts... Don't know if that possible, but I don't care.
I highly suspect the MIMO power saving. However I did not try to reenable any of these features to see if the problem comes back as I don't need them. And I am happy now :smileyhappy: