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Forum Discussion
RAX120 constantly dropping WiFi until reset
I have had the RAX120 for about 7 months now with no issues. I started working from home three days ago with no issues. Then yesterday and today all day my router would stay connected but lose Interne...
Manually update firmware with a laptop. Do not use the Nighthawk or Genie app.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
I started having the same problems. I will guide you through the initial steps of connecting your router to your laptop.
You may have to go to a friends house with internet.
1) I first disconnected my AX4 router from my modem and then restarted it.
2) Next I reset my AX4 nighthawk to factor settings by pushing the reset button (the small hole on the back). It takes a few minutes to restart. I held the button for 10 seconds then released it and this started the reset process.
3)Furthermore, I connected my laptop to my wifi connection (I used my old router. If you don't have a wifi connection, I recommend going to a friends house who has wifi).
3) Moreover, I connected my router, that is currently powered on with all of the LEDs green except of course the internet one, to my laptops ethernet port. Ethernet cable is in port 1 on the Nighthawk router.
You are now ready to continue with installing the firmware. See the link above. Start on step 2.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
I started having the same problems. I will guide you through the initial steps of connecting your router to your laptop.
You may have to go to a friends house with internet.
1) I first disconnected my AX4 router from my modem and then restarted it.
2) Next I reset my AX4 nighthawk to factor settings by pushing the reset button (the small hole on the back). It takes a few minutes to restart. I held the button for 10 seconds then released it and this started the reset process.
3)Furthermore, I connected my laptop to my wifi connection (I used my old router. If you don't have a wifi connection, I recommend going to a friends house who has wifi).
3) Moreover, I connected my router, that is currently powered on with all of the LEDs green except of course the internet one, to my laptops ethernet port. Ethernet cable is in port 1 on the Nighthawk router.
You are now ready to continue with installing the firmware. See the link above. Start on step 2.