NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SuperHero
Nov 01, 2020Tutor
RAX120 Disconnect
I Feel Very upset that . My RAX 120 Router was disconnect the internet in every 2-3 hrs . I need to power off the power to resume opeartion .. I had already update the new firmware but without an...
plemans
Nov 02, 2020Guru - Experienced User
What modem are you using?
what firmware is on the router?
After the firmware upgrade, did you factory reset and reinstall the router? The RAX devices responded favorably to such. Just don't reinstall using a backup if an old setting is causing the issue.
- SuperHeroNov 07, 2020TutorMy Modem is RAX120 and already update the new firmware. Version 1.0.2.136 I had already try to reset the modem to factory reset and setup the modem again (instead of using backup to reinstall) couple time . But still have same problem . The modem still disconnnect by themselves . Can you tell me how to solve ? CH
- plemansNov 08, 2020Guru - Experienced User
SuperHero wrote:
My Modem is RAX120---->no its not. The RAX120 is a router. Not a modem. And it has no integrated modem capabilities.- SuperHeroNov 24, 2020Tutor
Sorry so late to reply .
My Modem is using HUAWEI EchoLife HG8040 - GPON Terminal from telecom company .Is the router cannot match with modem ?For these moment , I still cannot use the new router .Waiting your good new how to solve.