NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SuperHero's avatar
SuperHero
Tutor
Nov 01, 2020

RAX120 Disconnect

I Feel Very upset that . My RAX 120 Router was disconnect the internet in every 2-3 hrs .  I need to power off the power to resume opeartion ..  I had already update the new firmware but without an...
SuperHero's avatar
SuperHero
Tutor
Nov 07, 2020
My Modem is RAX120 and already update the new firmware. Version 1.0.2.136 I had already try to reset the modem to factory reset and setup the modem again (instead of using backup to reinstall) couple time . But still have same problem . The modem still disconnnect by themselves . Can you tell me how to solve ? CH
plemans's avatar
plemans
Guru - Experienced User
Nov 08, 2020
SuperHero wrote:
My Modem is RAX120---->no its not. The RAX120 is a router. Not a modem. And it has no integrated modem capabilities. 

 

  • SuperHero's avatar
    SuperHero
    Tutor
    Nov 24, 2020

    Sorry so late to reply  .

    My Modem is using HUAWEI EchoLife HG8040 - GPON Terminal from telecom company .
    Is the router cannot match  with modem  ?
    For these moment , I still cannot use the new router . 
    Waiting your good new how to solve.