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Forum Discussion
RAX120 drop internet, comes back after reboot
Hi all. I have a RAX120 v1 router, its been fine for over 2 years. Lately, my internet seems to die. Wifi connected, without internet access. I reboot the ONT and same issue persists, then I reboot t...
I'm also RAX120v1 user, I can confirm both RAX120v1 and v2 have reboot issue on 1.2.8.40 firmware, but different symptoms.
Are you using multi-giga (5G/2.5G) port of RAX120 as LAN or WAN? Avoiding using multigiga port may stop it rebooting.
If you need to use the multi-giga port, the beta firmware can reduce the reboot times to once every few weeks. It can recover itself automatically after reboot, you don't need to plug and unplug power cable.
I wrote some ways to resolve the issue here. https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/RAX-120-V1-Firmware-Version-1-28-40-constantly-powering-off-and/td-p/2306715
I'm using the regular WAN not multi gig.
It went down again about 30 mins ago, rebooted my TP Link MC220L media converter and internet was still down, rebooted the RAX120 and internet came back up.
I never had this issue with my previous 100mbit connection, now I'm on 900/900mbit it seems to be taxing the router a lot more?
Frustrating, I think i will replace the router with the newer RAXE500 as I have a few devices now that can use the 6ghz band.