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rax120 dropping connection speed until reboot
I recently purchased the RAX120 and it has been working fine for a day or so and then it drops speed to below 30Mbps. I have a gigabit connection plan from my ISP and normally get 800+ Mbps and once ...
Try disabling port aggregation and just going single port from the cm1200 to the rax120. it wouldn't be the first time this setup caused issues or slowdowns. You're only getting 800mbps and the rax120 should hit around that 940mbps (ish) if you're hitting full speeds.
Is this an issue with the firmware of one of the products? Or is it a hardwares issue?
If it is hardware, is there a way for me to tell which (the modem cm1200 or the router rax120) is having the issue?
If it is firmware, is there a plan to resolve the issue on Netgears side? When would this be available?
Thanks for the help.
All good questions. Unfortunately this is the community forum where its members of the public helping out others. I'm not privy to any of netgears firmware plans. I guess a way to test would be to have your computer test the network aggregation. If it works directly connected to modem, then its the router causing the problems. If it doesn't, then its the modem.
Thanks for the suggestions. I understand this is just a community and thought maybe you or someone else may have run into this issue and had some further insight on the cause. Anyway, I will contact support about the issue and see if they have any info on what would cause this when aggregation is enabled. And maybe even a fix or planned fix for the future :)
Thanks again for all your help it is much appreciated!
I have ran into the issue on a RAX200 but still don't have a fix for it. I wish I did. The more people that open the support tickets with netgear, the more resources the devote to fixing these early issues with the RAX devices.
i still have the same problem with my rax200 and just keep reboot everyday then reboot all of the rest of my devices just called tech support 3 times and they just repeat the same process over and over with no fix
just crazy yes maybe the first time i see and maybe they dont think i under stand what their trying to do but i know how to reset my rax200 with the pinhole and a clip because ive done this before many times with the older router and with their arlo brand too