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Forum Discussion

jnagator's avatar
jnagator
Guide
Aug 28, 2020

RAX120 dropping connections when Cisco Anyconnect VPN is used

My wife recently started a new position and was provided with a laptop with Wifi 6 and Cisco Anyconnect VPN to access her company applications.  Upto this point I haven't had issues with the RAX 120 ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 03, 2020

Hi jnagator, 

 

Curious to hear if you were able to sort this out. 

 

Christian 

  • jnagator's avatar
    jnagator
    Guide
    Sep 03, 2020
    Christian_R wrote:

    Hi jnagator, 

     

    Curious to hear if you were able to sort this out. 

     

    Christian 

    Hi Christian,

    The only solution is to have my wife on another WiFi network(my old router).  The minute she joins the WiFi6 network and turn on her Cisco Anyconnect VPN - we both get dropped connections every few minutes(no stability at all).   When she was using PulseSecure VPN we didn't have this issue.  

     

    So now she is the only connection on my old Wifi router and the WiFi 6 network connects everything else (~30 devices).   All is running very stable on the Wifi 6 network without the Cisco VPN connection.   

     

    Hope this helps someone else who is probably pulling their hair out and cursing the RAX120 :).   

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Sep 04, 2020

      Hi jnagator,

       

      Thanks for confirming. I can see if our support team can reach out to you to look into this further. If you're interested, please send me a private message with your contact info.

       

      Christian