NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

parmenion's avatar
Oct 04, 2021

RAX120 FIRMWARE CHECK ERROR

Nighthawk app in iOS, iPhone X, latest versions of everything.

 

Hi, when I check for updates in the app, it always says "Firmware Check Error...There was a problem checking firmware update" and I can only "Skip". Tapping "Try Again" produces the same result.

 

The current FW version is what it came with, V1.2.1.22.

 

Is this a known issue? Thanks.

3 Replies

    • parmenion's avatar
      parmenion
      Tutor

      Ok, will try that if there's an issue that requries it immediately.

       

      Anyone know what's going on with the automated updated from the app?  Is something busted on Netgear's side?

      • plemans's avatar
        plemans
        Guru

        Not sure but I've never trusted the automated update process. Usually when we see corrupt firmware issues, it tends to be either when it was done automatically, when it was done via wifi, or when it was done using the app.