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Forum Discussion
RAX120 FIRMWARE RECENT UPDATE ISSUE
Hello, This problem also ocurred I believe back in Septemeber and it was a bad firmware update. Just recently it updated to V1.0.1.114 since then internet goes in and out same as it did in Septembe...
What are the led's doing?
Modem you're using?
what exactly is happening? Are you able to log into the router? are your wifi devices dropping? Without being there we aren't able to tell so a complete description of the problem helps us to help you.
With the newer AX devices, the firmware has been making larger changes than just security updates. Because of this, they have responded well to factory reset. Push and hold reset while the device is powered on. Its usually 7-15 seconds (lights should change). Then re-install.
If this doesn't work, you can either try re-installing the firmware or downgrading the firmware.