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Forum Discussion
pgjscottieuk
Oct 01, 2019Guide
RAX120 firmware update
Hi my RAX120 keeps going offline and i have to reboot the firnware is up to date but i am confused the router shows its firmware as V1.0.1.90 but on the Netgear website it shows the current version ...
- Oct 01, 2019
Once in a while the update rolls out to the auto-update server before it goes to the support server and vice versa. Causes issues but your firmware is probably the correct one.
With the new RAX devices, anytime they're having issues after a firmware update, I'd recommend a reset back to factory as thats helped with quite a few of the issues I've had with mine. I've got the RAX200 and whenever an update causes a problem, I factory reset it and it tends to resolve them.
Also, did you do the update over a hardwired connection?
plemans
Oct 01, 2019Guru - Experienced User
Once in a while the update rolls out to the auto-update server before it goes to the support server and vice versa. Causes issues but your firmware is probably the correct one.
With the new RAX devices, anytime they're having issues after a firmware update, I'd recommend a reset back to factory as thats helped with quite a few of the issues I've had with mine. I've got the RAX200 and whenever an update causes a problem, I factory reset it and it tends to resolve them.
Also, did you do the update over a hardwired connection?
pgjscottieuk
Oct 01, 2019Guide
Hi yes thats why i bought it i have a totally wired home network including a new MS510TX switch to go with the multi gigabit port of the RAX dont do wi fi except for iphones ipads