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Forum Discussion
RAX120 Firmware Version 1.2.9.52 encountered the issue of being refused to connect to the 5G network
On October 5th, I upgraded the firmware version of RAX120 from V1.2.8.40 to V1.2.9.52. On November 7th, I discovered that my phone VIVO X80 Pro was not connected to my home WiFi. There was a 5G wireless network signal in my home network. I tried to connect my phone to the 5G wireless network (enter password) but it was rejected. My phone was connected to a 2.4G wireless network normally. I logged into the router's web to check and confirm that the 5G wireless network password I entered earlier is correct; I checked if my wife's iPhone 13 Pro phone could connect to this 5G wireless network normally, and found that it was also unable to connect; I powered off and on the RAX120 router, and after the device was restarted, both my wife's and my phones were able to connect to the 5G wireless network normally.
Unfortunately, I did not obtain the device's log files before powering down.
1 Reply
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
