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Forum Discussion
RAX120 Frequent Crashes
Hello, I've had the RAX120 for a few weeks now. Just upgraded to the latest firmware (V1.0.1.122) the next day after it was released. Before the firmware update, everything was smooth. But just a...
Same issue for me but it was rebooting with 1.0.1.108 so I updated to .122 and still seeing the issue. Reboots randomly.
Just reset the router with the pin hole reset and reconfigred all settings by hand (no loading of old backup config).
Will see if this fixes this for me too.
Today I was uploading about 500G files to my NAS over internet. It crashed a lot(at least 6 times today).
both .118 and .122, all confined manually.
without massive uploading, it was stable, only notice twice reboots before.
Hello another update here:
After 4.5 days of uptime, the router crashed last night. About the same time of day (5 pm). All lights on the modem and router were green. I tried to connect an ethernet cable to connect directly to the modem to see what was happening, but could not login to the modem config screen (192.168.100.1). I then moved the ethernet cable to the back of the router and was not able to enter the config screen (192.168.1.1) either.
So this required me to power cycle both the modem and router to get everything running. Checked the logs and nothing suspicious. Any other advice? This is getting pretty frustrating.
The logs unless you were able to look before the reboot will not show anything before a reboot of the router as it's reset on a power up.
check your internet settings are on always on and not on dial up.NewfiedroolThanks for the tip. I just checked the Internet setup screen. The "Does your Internet connection require a login?" is answered with a "NO".
As I was perusing other threads, here is some more information that might help:
- I have not observed any dropped Wifi connections, the crashes all have happend when connected via wire (Macbook Pro > docking station > router)
- No spontaneous reboots by the router. I have to manually power cycle modem/router myself
- I do use Firefox and was wondering if this might be the DNS over HTTP (DoH) issue. But I checked my firefox settings, and the DOH feature is not enabled.
- Port aggregation on modem/router are disabled
- Features which are turned off/not being used by me: QOS, USB Readyshare, Guest network, VPN, IPv6, VLAN, Traffic meter, Static routes, Dynamic DNS, Access control, keyword blocking
