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Forum Discussion
RAX120 Frequent Crashes
Hello, I've had the RAX120 for a few weeks now. Just upgraded to the latest firmware (V1.0.1.122) the next day after it was released. Before the firmware update, everything was smooth. But just a...
I would remove the dock station just to see if that's an issue.
if it still does I would contact NG support and start a RMA.
Newfiedrool: Thanks for the advice. It will be difficult for me to work at home without a docking station. As you know, the Macbook Pro has a limited number of ports, and I use the docking station to connect a bunch of peripherals (monitor, mouse, keyboard, printer, etc). There is no ethernet port on the Macbook Pro, so the only way I can get a hard wired connection is through the dock.
I see your point. But if the router continues to crash, then I'm afraid I'm going to have to return it. But I appreciate your advice.
I would still test without the dock just to see what's going on.
what dock is it?
What was your previous router that worked with the dock?
if it were me I would be testing the MacBook wirelessly without the dock to see what happens but I understand you are working at home and this is going to be an issue.
i take it you did a full reset after updating and a clean setup without using a saved cfg file.
Previous router was Linksys EA9500, worked fine with the dock. Also the crashes have occured when I'm not using the dock, and my kids were wired in through the switch. So I doubt its the dock.
Also yes, forgot to mention that I did a full pinhole reset and started from scratch. No cfg file.
I would start a RMA if nothing cures the issue, possible hardware issue.
I really think the router can't handle large amounts of traffic or something. Devices on the. 5ghz band would experience the issue you describe since that band was the most crowded. I switched everything to the 2.4ghz band and then that band experienced same issues.