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craiganorcal's avatar
craiganorcal
Aspirant
Dec 19, 2020

RAX120 Guest Network interfer with ax/ofdma on Main Network

I have an RAX120 and have enabled AX, OFDMA (on both 2.4GHz and 5GHz bands), and Smart Connect on my "main" wireless network.  I have also enabled Guest networks on both 2.4GHz and 5GHz bands.  There are two devices connected to the 2.4GHz Guest network.  I am noticing that the RAX120 is not allocating any devices on my "main" wireless network to the 2.4GHz band.  Are the connections on the Guest network preventing this from happening?

 

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  • plemans's avatar
    plemans
    Guru
    Dec 19, 2020

    You're using bandsteering? 

    If so and the router has plenty of bandwidth and close enough, is probably just putting them on 5ghz because its so much faster and suffers from less interference. 

    • craiganorcal's avatar
      craiganorcal
      Aspirant
      Dec 19, 2020
      plemans wrote:

      You're using bandsteering? 

      If so and the router has plenty of bandwidth and close enough, is probably just putting them on 5ghz because its so much faster and suffers from less interference. 

      Thanks.  I assume that band steering is implemented in SmartConnect - so yes to that.  The reason for my question is that the Killer AX500-DBS wireless adapter in her new Dell laptop periodically drops the 5GHz connection for unknown reasons.  Distance between the RAX120 and the laptop is about 25 feet.  After a delay of a minute or two, the 5GHz connection is restored.  As a test, I installed an older 2.4GHz access point to see what would happen.  When the 5GHz connection was dropped, it was immediately restored using the access point.  I'm trying to determine if the issue is with the RAX120 or when the Killer wireless adapter.  My first thought was possible interference between the 2.4GHz guest network and the "main" network.