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Forum Discussion
anderpf
Oct 26, 2023Tutor
RAX120 internet speeds slows when using the MGig port with a CM2000
When connecting from my new CM2000 to the RAX120 using the MGig port, my internet speed drops from 900Mps (800 Mps service) to 650Mps. The Nighthawk IOS app test speed says it's working, but my hardw...
- Nov 01, 2023
Wow, thanks for letting us know and the details.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
FURRYe38
Oct 26, 2023Guru - Experienced User
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the connection rate seen on the RAX web page for the LAN port 5 to the CM modem? Found under Advanced Tab/Show Stats button. https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/New-RAX120v1-and-RAX120v2-Firmware-Version-1-2-9-52-Released/m-p/2338765/highlight/true#M35435
Using Ooklas installable speed test app on your wired PC?
Try a different wired PC to compare speed results?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
- anderpfOct 27, 2023Tutor
Hi,
- RAX120v2 Firmware version: v1.2.9.52
- Connecting cable: Lutron certified CAT6, 6ft long
- WAN port: 1000M/Full
- PC Ooklas speed: 940.36 (LAN 1)
- Does the approximately the same speed on second PC (LAN 2)
The above is how it is presently running. The issue is when I try to use the MGig connection on the router the speed drops from 940 to 609. After a router reboot, the speed is 558. The Nighthawk iPhone app says its 940 on either the 1Gig or the MGig port connection. Below are the stats with the MGig port.
Why do the 1Gig LAN router port speeds drop when using the MGig port on the router?
- anderpfOct 27, 2023Tutor
Sorry. Not very good yet with this site. This is the setup that I'm presently using to get the 940 Mbps. The internet speed on my PC drops when using the MB port on the router.
- FURRYe38Oct 27, 2023Guru - Experienced User
I see LAN 4 has something connected at 100Mpbs. What is this device?
Why is the router at 155.105.105.1?
What is the brand and model# of the ethernet adapter in this PC?
Any Criticals, Errors or Warnings seen in the modems event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router